Subscription Terms & Conditions
Welcome to the terms and conditions ("Terms") for our subscription ordering program. These Terms are between you and The Generous Bean Coffee Company (“TGB”).
The Terms constitute the entire agreement between you and TGB relating to your subscription. Please note that your use of any website operated by TGB is also governed by our overall Terms and Conditions and Privacy Notice, as well as other applicable conditions, limitations and requirements by TGB, all of which are applicable to your subscription Terms.
By placing a subscription order, you accept these terms, conditions, limitations and requirements.
Any subscription benefits listed are part of these Terms. TGB reserves the right to change any subscription benefits, including free offerings, rewards, discounts and eligibility used to determine benefits, at any time in its sole discretion. All changes will apply to future orders, including for current subscriptions.
Some of the offer details may change as you receive deliveries over time (for example, price, taxes, availability, shipping charges). If the item is unavailable when we plan to ship it, you authorize us to fulfill your order with a similar item that we believe will meet your expectations.
Your subscription will automatically create a new order according to your chosen delivery schedule, until you cancel.
We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.
Subscriptions are only available to customers shipping to addresses in the contiguous United States. Your subscription is personal to you, and you may not assign or transfer your subscription or any of the benefits to any third party without our authorization.
Subscription discounts and any limited time special subscription promotions in effect apply only to eligible items displaying the offer message on the product pages, and then, only if you select and activate a subscription delivery method. Subscriptions are good while supplies last. Special limited time subscription promotions only apply during their effective dates.
All returns under your subscription are subject to the TGB Return Policy. Note that since you actively select your subscription choices during the Subscription enrollment process, you are responsible for the payment of any order until you cancel it. Forgetting you enrolled in a subscription is unfortunately not a valid reason for a refund. If you decide you no longer want your subscription, that is absolutely allowed, however a refund request is not available for any shipments that process prior to cancellation. Subscriptions are void where prohibited.
Payment
The total cost charged to your payment method for each subscription order will be the cost of the item on the day that order is processed less any applicable discounts, plus any applicable sales tax.
The charge for each subscription item shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. If we are unable to complete your subscription order with the payment method you used to create your subscription, you authorize us to update your subscription with another payment method saved in your account and to charge that payment method to process your subscription order.
Your subscription will remain in effect until it is cancelled. You can cancel at any time via your account page. If you cancel your subscription and then reactivate it, any discounts that may be applied to the new subscription items may not be the same as any discounts that were in effect at the time of cancellation. If you cancel your subscription after a shipment is processed, you are still responsible for the payment of the order that did process prior to your cancelling it.
Should the credit card on file for your subscription be declined, it is TGB's policy to attempt to successfully process your payment again during the month. We will contact you via email if your subscription cannot be processed. TGB also utilizes state-of-the-art processing systems which, where possible, work with your bank to regularly provide updated credit card data. This is done in the attempt to ensure your subscription always has current payment information.
Agreement Changes
We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements on the TGB-operated website applicable to your subscription), without giving notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTIONS.